Meera DigiGold

Delete Your Account

This page explains how to request deletion of your Meera DigiGold account and its associated data. The app is developed and operated by KPGP Gold.

App: Meera DigiGold – Save Gold (Google Play package com.gold.goldproject) · Developer: KPGP Gold

1

Before You Request Deletion

  • Sell or withdraw any gold balance in your vault. Accounts holding gold cannot be closed until the balance is settled.
  • Make sure there are no pending orders, deliveries or withdrawals.
  • Deletion is permanent and cannot be undone.
2

How to Request Deletion

  1. Send an email to support@meeragold.com with the subject "Delete My Meera DigiGold Account".
  2. Include your registered mobile number and full name, and send it from the email linked to your account if you have one.
  3. We will verify your identity (for example by an OTP to your registered mobile number) to protect your account.
  4. We confirm by email once your request is received, and again once deletion is complete.

You can also call us on +91 8884021021 to raise the request.

Email Deletion Request
3

Timeline

Requests are processed within 7 working days of identity verification.

4

Data That Is Deleted

  • Profile details: name, mobile number, email address, profile photo
  • Saved addresses and preferences
  • Saved savings plans, notification settings and device tokens
  • App usage data linked to your account
5

Data That Is Retained

Some records must be kept to comply with Indian law, even after your account is deleted:

  • KYC details and verification records
  • Transaction, invoice and payment records (purchases, sales, withdrawals, GST)

These are retained only for the period required by applicable law (such as the PMLA and tax regulations, generally up to 5 years), kept secure, used only for legal and compliance purposes, and deleted afterwards.

6

Contact

  • KPGP Gold
  • No.5, 4th Floor, 100ft Road, Banasawadi, Bangalore – 560043
  • support@meeragold.com
  • +91 8884021021

See also our Privacy Policy.